The Civic Building Suites, 228 - 229, 2nd Floor, 323 High Street, Epping, Essex, CM16 4BZ, United Kingdom.
1. Technical Support:
Assistance with troubleshooting and resolving technical issues, bugs, or errors encountered within the SAP SuccessFactors platform.
Guidance on system upgrades, patches, and maintenance tasks to ensure the platform runs smoothly.
Help with configuring the system to meet specific business needs, including customising workflows, setting up user roles, and managing integrations etc.
2. Functional Support
Advising on best practices for using SuccessFactors modules to optimise HR processes.
Advising on best practices for using SuccessFactors modules to optimise HR processes.
Information on new features, functionalities, and updates released by SAP, and how they can be utilised.
3. Customer Support Channels:
24/7 access to support teams via phone, email, or chat to report issues or seek assistance.
Access to a knowledge base, FAQs, user communities, and forums where users can find solutions or discuss challenges with other users.
Professional services that provide strategic advice on how to best leverage SuccessFactors for organisational goals.
4. Compliance and Security:
Ensuring that the organisationā€™s data within SuccessFactors meets regulatory compliance and security standards.
Regular Audits: Support with conducting audits and assessments to ensure that the system adheres to best practices and regulatory requirements.
5. Customer Success Management:
Account Management: Dedicated account managers who work with organisations to ensure they are getting the most value out of the SuccessFactors platform.
Optimization Recommendations: Proactive advice on how to improve the use of SuccessFactors modules based on usage patterns and business needs.
SAP SuccessFactors Employee Central Payroll Support
Support at Browline typically includes:
Monitoring and Issue Resolution
Compliance and Regulatory Updates
System Maintenance and Upgrades
User Support and Training
Integration Management
Data Security and Privacy
Payroll Process Optimisation
Reporting and Analytics Support
Disaster Recovery and Business Continuity
Collaboration with SAP Support and Partners
For further details please contact us via info@browline.com